Corporate Services Advisory
Corporate services are rarely designed — they accumulate. We help you step back, define what the business needs from its support functions and structure them to deliver it at the right cost.
Scope of Corporate Services
Operating-Model Design
Structuring support functions deliberately.
- Service catalogue and scope definition
- Centralise, regionalise or local options
- Roles, interfaces and accountabilities
- Transition and change planning
Cost & Performance Benchmarking
Knowing how you compare.
- Cost-to-serve analysis
- Service-level and satisfaction benchmarks
- Productivity and demand drivers
- Improvement opportunity sizing
Governance & Service Management
Making services accountable.
- Service-level agreement frameworks
- Reporting and KPI design
- Governance forums and escalation
- Supplier and internal-provider management
Sourcing Options
Deciding who delivers what.
- In-house versus outsourced evaluation
- Business-case and risk assessment
- Provider evaluation and selection support
- Transition oversight
From question to recommendation
Understand
We agree objectives, scope and success measures, and gather the facts.
Assess
We analyse the current position, benchmark where useful and frame the options.
Advise
We recommend a course of action with clear reasoning, risks and next steps.
Assure
Where mandated, we oversee implementation and verify that outcomes are delivered.
Outcomes you can expect
- Support functions aligned to business needs
- Visible, benchmarked cost and performance
- Clear service levels and ownership
- A reasoned sourcing position
What you receive
- Current-state assessment
- Target operating-model options
- Benchmarking report
- Service governance framework
Framex advises, evaluates and provides assurance. We do not directly undertake construction, facilities operations, outsourced staffing, procurement fulfilment, lending or other execution. Where specialist delivery is required, you appoint providers independently, and we can support their evaluation, selection and oversight under a separate consultancy mandate.
Often considered together
Procurement Strategy
Sourcing strategy, specification, bid evaluation and contract-structure advice — independent of the suppliers you evaluate.
Learn more →
Workplace & Facilities Consultancy
Strategy, operating models and independent assessment for workplaces and facilities — so your space, services and costs support the business.
Learn more →
Real Estate Advisory
Portfolio and location strategy, occupancy planning and lease-versus-own evaluation to support well-informed property decisions.
Learn more →Common questions
Which functions do you cover?
Corporate support services such as workplace, facilities, administration and related services; scope is defined per mandate.
Do you deliver these services?
No. We advise on how they should be organised and governed; delivery is by your teams or providers you appoint.
Can this support a transformation programme?
Yes — operating-model design and governance support are commonly part of wider transformation programmes.
Discuss Corporate Services with us.
Tell us what you are trying to decide and we will propose a clear scope of work.